Customer Service Lead jobs - Washington, DC
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Featured Job Postings from the Web
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| May 25 | Lead Technical Consultant - Learning | Successfactors | Arlington, VA |
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insights from serving our broad and diverse customer base. Today, we have more than 3,500 ... are defining new frontiers of software-as-a-service. We have extraordinary leadership and... more |
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| May 24 | Customer Support Engineer | Cisco Systems | Arlington, VA |
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is leading the experience. Cisco seeks a Customer Support Engineer to join some of the ... partner with all distributed elements of the service chain. The ideal candidate... more |
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| May 24 | JAVA SOFTWARE DEVELOPER, LEAD Job | CACI | Washington, DC |
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JAVA SOFTWARE DEVELOPER, LEAD (60885) Information Systems - Programming USA-DC-Washington ... new and existing software systems. Resolves customer complaints and responds to... more |
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| May 24 | Senior Project Manager with customer master experience | Ionidea | Gaithersburg, MD |
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This role is also required to follow established project management standards and lead/con ... and steering committees Ensure/develop service transition plans including controlled... more |
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| May 24 | Lead Technical Consultant - Learning Job | Successfactors | Arlington, VA |
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insights from serving our broad and diverse customer base. Today, we have more than 3,500 ... are defining new frontiers of software-as-a-service. We have extraordinary leadership and... more |
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| May 23 | Lead Software Development Systems Engineer - | Mitre | Mclean, VA |
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and external customers, and be able to lead and mentor other team members. Previous ... including: COTS integration, SOA (Service Oriented Architecture), requirements,... more |
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| May 21 | Customer Service manager/PM | REI Systems | Germantown, MD |
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services solutions company is looking for a Customer Service Mgr/Junior Project manager ... of professional experience as a PM or Tech lead with a strong focus on customer... more |
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| May 18 | Oracle Projects Accounting-Lead / PrincipalConsultant | Business Services Company | Reston, VA |
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issues (including: growth strategy, customer segmentation, globalization, etc) ... and analyzing it. Proactively understands customer needs & display commitment towards... more |
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| May 17 | Lead Infrastructure Engineer - Government Pro | Mitre | Mclean, VA |
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4. IT Service Management: Apply ITIL Service Management foundations Candidate will ... in physical analysis and design, conducting customer interviews, and leading teams... more |
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| May 17 | Cyber Lead Systems Administrator | Northrop Grumman | Annapolis Junction, MD |
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Essex Operations sector is seeking a Lead Systems Administrator to join our team ... Excellent customer service skills and the ability to capture customer calls in a Trouble T... more |
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| May 16 | Customer Support Technican | Bamboo Solutions | Reston, VA |
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exceptional experience with our product and service all of the time. The Customer Support ... to maintain required high level of customer service * Detailed in documenting information... more |
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| May 14 | Lead Information Assurance / Security Engineer 5 - (TS/SCI) | Northrop Grumman | Chantilly, VA |
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Lead a team of information assurance personnel securing many of our nation's critical ... to provide support to inter-organizational customer contacts Ability to develop... more |
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| May 09 | Lead Installer | AT&T | Columbia, MD |
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onsite support for an important Government customer. Responsibilities will include the installation and maintenance of secure Audio/Video Teleconferencing equipment. Integration... more |
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| May 08 | Technical Trainer/Customer Outreach | Northrop Grumman | Columbia, MD |
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Qualifications * Bachelors degree and 9 years experience as a Trainer/Customer Outreach Sp ... customer interaction to the development and customer teams to enhance systems... more |
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| May 08 | Lead Software Engineer 5- (TS/SCI) | Northrop Grumman | Chantilly, VA |
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the logical and systematic conversion of customer and system requirements into total ... all team members. Coordinate across multiple customer organizations, as required. Brief... more |
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| May 07 | Service Executive | AT&T | Oakton, VA |
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complex customer support, ensuring customer service assurance support, and leading the ... expectations * Lead communications with customer through detailed discussions of... more |
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| May 07 | Technical Lead - Cyber Incident Response Tier 2 - Advanced Analysis (DSCS) | Northrop Grumman | Beltsville, MD |
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Systems sector is seeking a Technical Lead - Cyber Incident Response Tier 2 - Advanced Analysis to join our team of qualified, diverse individuals. This position will be located... more |
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| May 07 | Web Services/.NET Developer 3 | Northrop Grumman | Washington, DC |
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services that communicate with an Enterprise Service Bus (i.e., BizTalk) Experience with Microsoft Team Foundation Server (TFS) Experience with ASP.Net Experience with ADO.NET... more |
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| May 04 | Development Lead | Northrop Grumman | Washington, DC |
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Participate and/or lead all project technical reviews, CDRs, PDRs, and other milestone eve ... Experience as a Task/Development Lead in CMMI environment... more |
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| May 04 | Configuration Management Lead | Northrop Grumman | Washington, DC |
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Information Systems sector is seeking a CM Lead to join our team of qualified, diverse ... upon contract award, budget, and/or customer approval. Northrop Grumman... more |
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| Apr 30 | Technical Lead - Cyber Incident Response-Tier 2 (DSCS) | Northrop Grumman | Beltsville, MD |
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Systems sector is seeking a Technical Lead - Cyber Incident Response Tier 2 - Advanced Analysis to join our team of qualified, diverse individuals. This position will be located... more |
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| Apr 27 | Network Monitoring/Incident Response Technical Lead (DSCS) | Northrop Grumman | Beltsville, MD |
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Systems sector is seeking a Technical Lead Network Monitoring and Incident Response to join our team of qualified, diverse individuals. This position will be located in... more |
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| Mar 28 | State/Local/Education Solutions Architect - Amazon Web Services | Amazon.com | Herndon, VA |
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matter expert on security as it relates to customer applications and services. As a ... Development team in helping to ensure the customer success in building and migrating... more |
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| Feb 07 | Senior/Lead High Speed SerDes Analog IC Design Engineer | Cadence Design Systems | Columbia, MD |
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final verification and conformance to customer requirements. Candidates background should include extensive experience in successfully leading high speed SerDes designs, have... more |
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| Dec 10 | Technical Customer Service Associate, Tier 2 Escalations, AWS | Amazon.com | Herndon, VA |
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driven, customer focused Customer Service Associates and Premium Support ... * Providing prompt, efficient, detailed, customer-oriented service to AWS customers *... more |
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More Job Postings from the Web
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| May 26 | Customer Service Lead | Johns Hopkins University - APL | Columbia, MD |
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Washington, DC is seeking a Customer Service Lead. Job Summary: Lead security ... experience. Demonstrated leadership skills, customer service skills, experience... more |
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| May 26 | Team Lead / Senior SAN Engineer - TS/SCI | General Dynamics Information Technology | Springfield, VA |
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Team Lead / Senior SAN Engineer - TS/SCI in Springfield, Virginia As a trusted systems int ... for storage and the Storage Services IPT Lead Engineer/Architect. Respond to new... more |
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| May 25 | Help Desk Quality Assurance & Training Lead | Mitre | Mclean, VA |
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customer service, strong ability to drive service improvement and operational ... Help Desk incidents for potential service level breaches Review infrastructure... more |
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| May 25 | Lead Dispatcher | Reston Limousine | Sterling, VA |
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driversBuild rapport with drivers, customer service and planning through honesty and ... GED or equivalent experience. Prior customer service experience and/or leadership... more |
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| May 24 | WATCH Desk Shift Lead II - Top Secret/SCI with Polygraph Security Clearance | Computer Sciences Corporation (CSC) | Annapolis Junction, MD |
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management, and customers in reference to customer service issues. * Reviews client ... with the day-to-day operations of the customer service area, including training... more |
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| May 23 | Operations and Support Lead Job | CGI | Herndon, VA |
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Job Description: Operations and Support Lead As the team lead for Operations & ... This member must have excellent customer service skills to deal with multiple vendors... more |
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| May 23 | PT Sales Lead - Westfield Montgomery - Soma | Chico's Retail Services | Bethesda, MD |
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within fiscal guidelines. 2. Promotes customer service by ensuring associates are ... replenishment. 12. Promotes customer service by ensuring associates are greeting... more |
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| May 23 | Lead Retention Agent | Kforce Technology | Sterling, VA |
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to change the way customers experience their service offerings, and it all starts with ... candidates with a couple years of Customer Service experience under their belt. more |
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| May 22 | Operations and Support Lead | CGI Group | Herndon, VA |
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As the team lead for Operations & Support, this member would be responsible for providing ... This member must have excellent customer service skills to deal with multiple vendors... more |
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| May 22 | Resident Concierge Team Lead: M-F 7a-3p | Archstone | Washington, DC |
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have exceptional people skills and customer service abilities. Flexibility and a ... * Exceptional communication, customer service and people skills * Previous... more |
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| May 22 | Online Customer Service - Work from Home | Ppd Online Parter | Alexandria, VA |
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to all company requirements and policies Customer Service Representative-Work from ... required) Completing all company training Customer Service Representative-Work from... more |
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| May 20 | Customer Service Rep 2 | McKesson - Empowering Healthcare | Savage, MD |
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with customers, company sales and/or service representatives to handle a variety ... problems. Minimum Requirements 1+ years customer service experience Additional... more |
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| May 19 | SIGINT Customer Training Mgr | Lockheed Martin | Fort Meade, MD |
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training for customers, and/or in-house customer engineers, and/or OEM (original equipment manufacturers) customer engineers in all facets of computer hardware and software... more |
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| May 18 | Business Operations Manager II | N.E.W. Customer Service Companies | Sterling, VA |
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Key Duties/Responsibilities: * Lead the implementations of specific client programs, produ ... management experience 3+ years customer service experience / call center experience... more |
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| May 18 | Best Buy Mobile Lead Sales Consultant - SAS | Best Buy | Manassas, VA |
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contracts and warranties and receiving customer payments, cash and credit card/check ... job responsibilities including customer service and selling. - Supervise Sales... more |
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| May 18 | Lead Worker - Janitor - White Oak | Didlake | Silver Spring, MD |
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possess and demonstrate high initiative, adaptability, reliability, flexibility and convey a positive team member attitude. Must have exceptional customer relations/service... more |
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| May 18 | Lead Recruiter | Volt Information Sciences | Vienna, VA |
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and enduring client relationships. The Lead Recruiter is responsible for high-level ... experience required. 2 years experience in a customer service environment. 3 years... more |
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| May 18 | Customer Engagement Specialist | Mosaic Sales Solutions | Washington, DC |
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may be a perfect opportunity for you. The Customer Engagement Specialist will be ... etc. * Bilingual preferred. * Customer service and construction experience... more |
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| May 18 | Part Time Customer Service Associate | Grainger | Springfield, VA |
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Position Description The Customer Service Associate works through multiple service channel ... provide a high level of customer service, as defined in the Grainger Service... more |
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| May 17 | Customer Engagement Specialist | Salesforce.com | Herndon, VA |
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aligned with automation and customer self-service functionality, making them an ... escalate, & lead efforts on complex customer requests involving multiple parties... more |
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| May 17 | Customer Service Channel Mgt-Technical Support | Verizon Business | Ashburn, VA |
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compliance Proven experience in customer service, system requirements and support, and ... 5 years Customer Service Contact Center and/or Offline Customer Service center /Sales 3 ye... more |
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| May 16 | Lead Field Service Engineer | Mindseeker | Washington, DC |
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a resolution report to management and/or customer. Ability to document solutions with MS Office products. Specifically Word, Excel, Visio, and Project. Ability to effectively... more |
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| May 16 | Merchandising Lead | Stein Mart | Chantilly, VA |
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customer service. * Model a positive customer service spirit by greeting customers ... * 2 to 4 years applicable customer service work experience. * Attention to... more |
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| May 16 | Customer Service/ Appointment Setting - Health/ Nutrition/ Weight Loss | Weightnot | Vienna, VA |
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Experience with retail sales/service or front desk position in operations (such as health club or medical office) is helpful.The secret to joining this team is to have excellent... more |
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| May 15 | Customer Service Channel Mgt- Contact Center | Verizon | Ashburn, VA |
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contract compliance * Proven experience in customer service, system requirements and ... * 5 years Customer Service Contact Center and/or Offline Customer Service center /Sales *... more |
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| May 15 | Customer Service Channel Mgt-Technical Support | Verizon | Ashburn, VA |
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contract compliance * Proven experience in customer service, system requirements and ... * 5 years Customer Service Contact Center and/or Offline Customer Service center /Sales *... more |
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| May 14 | Customer Service Clerk RF | LexisNexis | Alexandria, VA |
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LexisNexis is a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law... more |
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| May 11 | Federal - Customer Experience Portfolio Lead- Ashburn | Accenture | Reston, VA |
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package Responsibilities: * Assists the Customer Experience (CE) Lead in performing ... * The CE Portfolio Lead supports ASP and ISP coordination/collaboration of the maintenance... more |
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| May 11 | Lead Web Application Administrator Job | Successfactors | Arlington, VA |
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Location: United States - VA - Arlington Seeking a Lead Web Application/Systems Administra ... The person applying for the role of Lead Web Application/Systems Administrator is expected... more |
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| May 10 | Lead Cook | Genesis Healthcare | Riverdale, MD |
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Food Service Director and the Assistant Food Service Director. ... dietary staff and center personnel; 9. Puts Customer Service First: Ensures that... more |
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| May 10 | Customer Service Rep | Patterson Dental | Laurel, MD |
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Customer Service Rep Job Posting Category: Customer Service State: Maryland City: Laurel ... department under guidance of lead customer service representative *... more |
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| May 09 | Customer Service Lead - Athleta - M Street Georgetown | Gap | Washington, DC |
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Title: Customer Service Lead - Athleta - M Street Georgetown Location: US-DC-WASHINGTON ... are provided service in accordance with customer service policies and cashier... more |
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| May 08 | Service Lead Expert Job | JCPenney | Springfield, VA |
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Lead Expert Department Supervisors provide customer service through leadership and ... Division(s). Participate in customer service and sales support activities that... more |
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| May 07 | Sales Representative / Account Manager / Customer Service | Gaithersburg, MD | |
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closely with Central Payment colleagues in Customer Service, Underwriting, Technical ... charismatic, innovative and customer-service oriented. As a representative of... more |
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| May 07 | PT Fairfax Information Desks Shift Lead | George Mason University | Fairfax, VA |
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Have experience providing customer service (prefer minimum of one year ... experience working in a fast-paced customer service environment is essential;... more |
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| May 07 | Business Manager | N.E.W. Customer Service Companies | Columbia, MD |
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opportunities to increase sales and improve service * Represent client interests within ... Primary Location US-MD-Columbia Organization NEW Service Solutions Schedule... more |
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| May 06 | Lead Cashier - Glen Burnie - Anne Arundel County - OPENING Spring 2012 | Goodwill Industries of the Chesapeake | Glen Burnie, MD |
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equivalent preferred; Retail/Cash Handling/Customer Service experience preferred Job ... inventory levels, deliver exception customer service; Assist donors with donated goods;... more |
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| May 04 | Lead Field Service Engineer Job | SAIC | Washington, DC |
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Lead Field Service Engineer (Job Number:306576) Description: JOB DUTIES/RESPONSIBILITIES: ... be expected to perform duties of technical lead for small and medium sized network... more |
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| May 03 | IT Customer Desk Support | HP Careers | Washington, DC |
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Relationship: -Maintain a high level of customer satisfaction by clarifying customer ... Respond to service, product, technical, and customer relations questions. Teamwork: -Lead... more |
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| May 03 | Deputy Project Manager | Customer Value Partners | Washington, DC |
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to help organizations build effective customer relationships and achieve their ... The successful Deputy Project Manager will lead the following activities: - Identify and... more |
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| May 03 | Warehouse/Customer Service Manager | Dj Bennett | Washington, DC |
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Job Description: Warehouse & Customer Service Manager Washington, DC Based Ecommerce ... company looking for full-time warehouse & customer service manager with 3 years of... more |
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| May 02 | Lead Desktop Engineer | Corporate Brokers | Washington, DC |
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carries an especially strong customer service component. Responsibilities include ... * Lead the technological direction and implementation of PC/Mac hardware standards, softwa... more |
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| May 02 | Data Center Migration Lead | Govplace | Reston, VA |
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Data Center Migration Lead Our rapidly expanding Professional Services organization is ... ability to achieve high level of customer satisfaction on engagements... more |
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| May 01 | HP Service Manager Technical Lead | Northrop Grumman | Annapolis Junction, MD |
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The Service Manager Technical Lead will provide technical leadership for a team ... of HP SM. The Service Manager Technical Lead will also coordinate with enterprise... more |
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| May 01 | Deputy Chief, Customer Services Support | Washington Metroplitan Area Transit Authority | Washington, DC |
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Service Level Agreements for the Customer Service Center services and critical ... where to invest within the Customer Service Center to ensure customer... more |
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| May 01 | Customer Service openings | Kmart | Fairfax, VA |
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Customer Service & Sales Lead: Assist management with the training of associates and ... responsibilities such as providing excellent customer service, creating feature displays,... more |
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| Apr 30 | Customer Service Lead | Johns Hopkins University/applied Physics Lab | Laurel, MD |
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Washington, DC is seeking a Customer Service Lead. Job Summary: Lead security ... experience. Demonstrated leadership skills, customer service skills, experience... more |
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| Apr 29 | Onsite Records Lead- Law Firm | Document Technologies | Washington, DC |
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Expected to uphold the Standards of Service and best practices developed by DTI ... needs are met Exhibit excellence in customer service and the ability to serve... more |
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| Apr 27 | Lead Visitor Services Representative | Stg International | Silver Spring, MD |
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The Lead Visitor Services Representative (LVSR) provides customer service and visitor supp ... processing programs. Demonstrably excellent customer service skills. Excellent... more |
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| Apr 27 | CUSTOMER SERVICE COORDINATOR | Healthy Directions | Potomac, MD |
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transactions, escalated customer service inquiries, and ongoing process ... years experience in a fast-paced Customer Service environment with hands-on... more |
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| Apr 25 | Customer Service Lead | Johns Hopkins Applied Physics Lab | Columbia, MD |
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Washington, DC is seeking a Customer Service Lead.Job Summary: Lead security ... experience. Demonstrated leadership skills, customer service skills, experience... more |
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| Apr 25 | Lead System Designer | GE | Laurel, MD |
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all design objectives required to meet customer and business needs, including: ... and preventative actions to ensure customer satisfaction Driving the... more |
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| Apr 25 | Call Center Team Lead | VIP Communications | Ashburn, VA |
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Ideal candidates will have strong customer service background, must be detail oriented ... multi-task computer applications. Our Customer Service Center Team Lead will be... more |
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| Apr 25 | Customer Service Lead | John Hopkins University Applied Physics Laboratory | Laurel, MD |
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Washington, DC is seeking a Customer Service Lead. Job Summary: Lead security ... experience. Demonstrated leadership skills, customer service skills, experience... more |
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| Apr 24 | Passport Agent Site Lead | Capstone | Washington, DC |
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to join the team as a Passport Agent Site Lead for a future client site located in the ... applications. * In conjunction with the Customer Service Manager, maintains liaison... more |
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| Apr 22 | Lead - Starbuck's | HMSHost | Baltimore, MD |
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assisting associates to maximize sales and customer service through coaching, counseling ... while following all HMSHost customer service and cash handling policies and... more |
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| Apr 12 | Customer Service Specialist I Copy & Print Depot | Office Depot | Merrifield, VA |
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in-store and on the phone customer service experience for customers requiring ... is necessary Previous sales/customer service experience is considered an asset... more |
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| Apr 11 | Customer Success Manager | MicroStrategy | Vienna, VA |
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business opportunities within current customer base * Manage customer satisfaction ... Proven ability to provide excellent customer service * Successful experience at account... more |
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| Apr 10 | Customer Solutions Manager | Cisco Systems | Herndon, VA |
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from extended Cisco team and client ? Lead Program Management Office / Strategic ... ? Lead consulting teams to deliver Federal/DoD client engagements, including: mission and... more |
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| Apr 10 | Cloud Management Lead - MidAtl | Appirio | Washington, DC |
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that support a single customer. Strategic Service Monitor monthly SLA Reports Provide ... additional opportunities for enhanced service Analyze break/fix service levels... more |
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| Apr 05 | Customer Service Rep 2 | McKesson | Savage, MD |
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Responsible for interfacing with customers, company sales and/or service representatives t ... 1+ years customer service experience Additional Knowledge & Skills Customer Service Repres... more |
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| Mar 31 | Customer Service Lead | Staples | Washington, DC |
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Customer Service LeadLocation:Washington, DC (Store 218-1250 H Street N.W.) Location ... location Job Description Job Title:Customer Service Lead Position Summary:Primarily... more |
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| Mar 23 | Lead Sales - Apparel | L.L.Bean | Mclean, VA |
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growing. Provides world-class customer service to support business and department ... Manager - Delivers legendary world-class customer service - Coordinates work... more |
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| Mar 22 | Lead Generator Representative (Part-time) | Learning Tree International | Reston, VA |
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Learning Tree customers on a predetermined lead list. JOB RESPONSIBILITIES Will make a ... (Point of contact). Forward leads. Forward customer service feedback to management. more |
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| Mar 15 | Program Services Lead, Child Welfare | ICF International | Fairfax, VA |
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Job Description Program Services Lead, Child Welfare ? (Job Number: 107340) Description ... Team on program content issues for customer service, product development, web,... more |
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| Feb 08 | Service Desk Technician Lead | DMI | Alexandria, VA |
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seeking to hire Service Desk Technician Lead for a DOD customer on a long-term ... strong communication and excellent customer service skills REQUIRED QUALIFICATIONS:... more |
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| Feb 06 | Lead Sales Associate | Leslie's Poolmart | Woodbridge, VA |
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delivery of quality product through superior customer service. As a steadily growing ... experience pertaining to retail, sales, or customer service. Must be at least 18 years... more |
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| Jan 13 | Customer Service Specialist II Copy & Print Depot (CPD) | Office Depot | Fairfax, VA |
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in-store and on the phone customer service experience for customers requiring ... Other Information: 1-2 years of sales/customer service experience is required,... more |
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| Dec 30 | Sales Lead Generator (In Mall Marketer) - Baltimore area | Empire Today | Odenton, MD |
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skills preferred Prior face-to-face sales lead generating experience is required This ... Excel, and Outlook. Experience in Customer Service, Generating Sales Referrals, Home... more |
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| Dec 15 | Data Services Solutions Lead | Ustas Technologies | Rockville, MD |
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Title Data Services Solutions Lead This position is for a senior technical lead in ... o Strong ability to focus on understanding customer needs o Proven experience providing... more |
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| Nov 29 | Lead LifeSpa Service Coordinator/Receptionist Job | Life Time Fitness | Centreville, VA |
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currently seeking a motivated Lead LifeSpa Service Coordinator/Receptionist to lead and ... Receptionist, Customer Service, Customer Service, Hospitality, Salon,... more |
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| Nov 28 | TEST ENGINEER, LEAD Job | CACI International | Washington, DC |
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TEST ENGINEER, LEAD (51619) Engineering - Engineer USA-DC-Washington USA-Missouri, ... allocation, Required Qualifications: Customer-service and goal oriented. Excellent... more |
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| Oct 31 | Director, Client Integration | New Customer Service Companies | Sterling, VA |
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Primary Function: The Director of Client Integration will work with senior management to identify and manage current and future client implementation projects that will support... more |
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| Aug 16 | Customer Service ? Sales Associate | Minuteman Press | Chantilly, VA |
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clients and strive to provide the utmost in customer service and client satisfaction. Do ... High school diploma or GED equivalent Prior customer service experience required... more |
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| Jun 06 | Customer Service Lead | Jo-Ann Fabric and Craft Stores | Columbia, MD |
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We are currently seeking Customer Service Lead Leads team at the front end (Customer ... Experience: Previous experience in customer service environment preferred. Basic... more |
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