Customer Service Lead jobs - Boston, MA
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Featured Job Postings from the Web
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| May 25 | Service Desk Supervisor | Insight | Boston, MA |
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partner for hardware, software, peripheral, service and solution needs. Insight is an ... FUNCTION OF THE JOB The Supervisor Services oversees all execution of contracted... more |
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| May 25 | Operations Manager, Environmental Services | Beth Israel Deaconess Medical Center | Boston, MA |
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in maintaining exemplary employee and customer satisfaction. Essential Responsibilities: Oversees the timely completion of evaluations, training, development, and hiring of staff. more |
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| May 24 | Technical Documentation Lead - Direct Hire | Lighthouse Placement Services | Chelmsford, MA |
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customer input. The Technical Documentation Lead will also attend project meetings on ... to travel frequently to customer site for customer interface. Work with... more |
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| May 24 | Engineering Team Lead/App Studio | Verivo Software | Waltham, MA |
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Engineering Team Lead - App Studio About Verivo Software At Verivo we enable the world's ... using an Agile process to deliver iterative, customer-driven advances. You will use an... more |
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| May 20 | Professional Services Technical Consultant at Autonomy, an HP Company, new college graduate (p) | HP | Boston, MA |
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incumbents may gain enough experience to lead small engagements where pertinent. This ... critical knowledge Collaborates with customer team participants Ensures that all... more |
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| May 20 | Professional Services Technical Consultant at Autonomy, an HP Company (p) | HP | Boston, MA |
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but may also be required to manage and lead small engagements where pertinent. This ... critical knowledge * Collaborates with customer team participants * Ensures that all... more |
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| May 18 | Oracle Projects Accounting-Lead / PrincipalConsultant | Business Services Company | Boston, MA |
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issues (including: growth strategy, customer segmentation, globalization, etc) ... and analyzing it. Proactively understands customer needs & display commitment towards... more |
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| May 17 | Project Lead Software Engineering | Beth Israel Deaconess Medical Center | Boston, MA |
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Customer Service: Ability to provide a high level of customer service to patients, visitor ... and external customers in a professional, service-oriented, respectful manner using... more |
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| May 06 | Customer Care Manager | Compuware | Lexington, MA |
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Service Desk to ensure consistently positive customer experiences by providing oversight ... management, project management, customer service, etc) Must possess a proven... more |
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| May 03 | Technical Project Manager - Internet Services | Winston Avery & Associates | Cambridge, MA |
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engineering, consulting, and/or other customer facing role consulting on, ... management, where an aptitude for improving customer satisfaction was successfully... more |
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| Apr 15 | Account Executive - Cloud Services | Leading Cloud Service Provider | Boston, MA |
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include prospecting, inbound lead management, web-based customer presentations and driving marketing assisted campaigns. To be considered for this opportunity, you must be an... more |
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| Apr 06 | Lead Program Manager | Cadence Design Systems | Chelmsford, MA |
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Program Management (PM) is responsible for managing peoples efforts on programs or projects which involve inter-department and cross-functional teams. This position is focused on... more |
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| May 26 | SQL Server Business Intelligence Lead | Yobisoft | Boston, MA |
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Enterprise Application Integration(EAI), Service Oriented Architecture(SOA), Systems Integration, and outsourcing solutions to clients in key industry verticals worldwide. We have... more |
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| May 26 | Taco Bell Shift Lead | Taco Bell | Woonsocket, RI |
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to work and customers to visit. Shift Lead behaviors include: * Solving customer complaints quickly and with a smile. * Providing feedback to Team Members in a positive manner. *... more |
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| May 26 | EMC RSA SECURITY SAAS SENIOR GLOBAL PROGRAM/SERVICE MANAGER | EMC | Bedford, MA |
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Serves as Focal Point for Customer/External Facing communications and projects ... Marketing, Professional Services, Customer Services, Customer Support,... more |
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| May 25 | Senior Systems Engineer - Customer Systems Integrator Job | Nokia | Burlington, MA |
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Services in support of a Nokia Service, service line, or group of services. ... software or internet service industry with a service operational background supporting... more |
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| May 25 | Analytical Lead, Healthcare | Boston, MA | |
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skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and... more |
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| May 25 | Customer Care Specialist | Aspentech | Burlington, MA |
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primary responsibility for non-technical customer service requests from AspenTech ... general customer service inquiries * Verify customer entitlement by researching... more |
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| May 25 | CUSTOMER SERVICE REP | Signature Flight | Bedford, MA |
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Company policies and procedures related to customer service standards, ramp, safety and ... information, materials and amenities in the customer service areas. Transport customers... more |
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| May 23 | Sales Representative / Account Manager / Customer Service | Boston, MA | |
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closely with Central Payment colleagues in Customer Service, Underwriting, Technical ... charismatic, innovative and customer-service oriented. As a representative of... more |
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| May 23 | Lead, Field Service Desktop Technicians | Island Staffing | Burlington, MA |
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TASKS Provide desk side IT support for customer some of the job requirements as ... current and complete Verify with the customer that the problem has been resolved... more |
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| May 22 | Accenture Analytics- CMT Customer Analytics Solutions Architect-Manager | Accenture | Boston, MA |
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Key Responsibilities for the Customer Analytics Solution Architect ... Identifying leadership contacts for service transition and operations and... more |
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| May 22 | Customer Support Engineer | Cloudlock | Waltham, MA |
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make them love our product and service. As a Customer Support Engineer youll be ... responding to their questions and service requests. You wont be afraid to get... more |
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| May 22 | Online Customer Service - Work from Home | Ppd Online Parter | Boston, MA |
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to all company requirements and policies Customer Service Representative-Work from ... required) Completing all company training Customer Service Representative-Work from... more |
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| May 22 | Customer Relations Specialist | Thermo Fisher Scientific | Wilmington, MA |
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Requirements: Expertise Customer Service Job Type Full-time Location United ... this position will provide front line customer service, order management and sales... more |
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| May 22 | Lead Database Developer Job | Alliance Data Systems | Wakefield, MA |
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Job Title: Lead Database Developer Job ID: 13423 Location: Wakefield,MA, US Full/Part Time ... or related discipline We seek people who are customer service orientated (i.e., who makes... more |
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| May 21 | Project Team Lead / Clinical Project Manager - Northeast Region | Quintiles Transnational | Boston, MA |
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on team performance against contract, customer expectations, and project baselines. ... metrics Good teamwork skills Excellent customer service skills Good presentation... more |
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| May 21 | Customer Service Administrator | Bruker Daltonics | Billerica, MA |
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We currently have an immediate need for a Customer Service Adminstratorin our ... Education and/or Experience: * High School degree coupled with 2-4 years of customer suppo... more |
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| May 21 | Food Service Lead | Beth Israel Deaconess Medical Center | Boston, MA |
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of food. 3. May perform manager's customer service duties in the absence of a manager. ... Customer Service:Ability to provide a high level of customer service to patients, visitors... more |
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| May 20 | Service Delivery Team Lead Job | Akamai Technologies | Cambridge, MA |
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Service Delivery Team Lead Location: US-MA-Cambridge Posted Date: 4/20/2012 Cost Center: 6 ... professional work experience, such as customer support, web development, or... more |
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| May 20 | Technical Lead Engineer | Visaprint US | Lexington, MA |
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As a Technical Lead Engineer on the shopping development team you will be helping to lead ... related technologies, including the entire customer experience from sign-in, through the... more |
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| May 19 | Medical Affairs Lead for Rebif | EMD Serono | Rockland, MA |
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Key Opinion Leaders, Investigators, CROs, Customer/Patient organizations KEY TASKS & ... in working with external institutions and service providers PERSONAL SKILLS &... more |
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| May 18 | Customer Success Manager - Gomez Saas | Compuware | Lexington, MA |
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Service Desk to ensure consistently positive customer experiences by providing oversight ... (account management, project management, customer service, etc) * Must possess a... more |
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| May 18 | Customer Care Field Service Market Unit Director | Coca-Cola Refreshments | Waltham, MA |
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leads a CCR Customer Care Market Unit field service organization with responsibility for ... Direct Customer interface. Participation in customer meetings to evaluate service level... more |
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| May 18 | Operations Manager ? Customer Service / Non Stock Procurement | Staples | Framingham, MA |
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Operations Manager Customer Service / Non Stock Procurement: 840003 The NSP (Non Stock Pro ... management experience in the fields of customer service and/or specialty procurement... more |
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| May 18 | Customer Service Support | APN Software Solutions | Lowell, MA |
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at wasif[at]apninc[dot]com Title:Customer Service Support Location: Lowell, MA ... in handling requests and providing customer service, guidance, and semi-complex... more |
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| May 17 | Customer Service Support | Headway Workforce Solutions | Lowell, MA |
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identify service opportunities to exceed customer expectations. Maintain focus on ... Excellent phone presence and customer service skills. Excellent written an... more |
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| May 17 | Customer Support Rep/Virtual East Coast | Teradata | Boston, MA |
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SSM may directly manage a team of Customer Service Representatives (CSRs) who deliver ... middot Customer Support Plan middot Maintain Service Database middot Manage customer... more |
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| May 17 | Customer Service Supervisor | Apria Healthcare | Norwood, MA |
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Title: Customer Service Supervisor - Norwood, MA Location: MA-Norwood Apria Healthcare is ... * Requires Bachelor's degree/equivalent, 5 years' customer service experience, 2 years sup... more |
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| May 17 | Customer Solutions Representative - Intern | Brightcove | Boston, MA |
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world watch video. Responsibilities Resolve customer cases Create documentation for ... a college degree. Experience in a Customer Service organization or call center. more |
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| May 17 | Claims Adjuster/Accounts Receivable/Customer Solutions Rep | HP | Hingham, MA |
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by working edits/audits within NHIC's customer's application MCS and FISS. * ... customer's application HIGLAS * Support customer and management reporting. *... more |
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| May 16 | Manager, Customer and Marketing Analytics | Hireminds | Boston, MA |
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Lead the reporting on, and discovering customer trends based on customer metrics, ... service Work directly with sales and customer service manager and take... more |
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| May 15 | Lead Warehouse Associate (3rd Shift) | Batesville Casket Company | Woonsocket, RI |
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* We recognize who we are, what we do and how we do it matters to our people, our customer ... flexibility in work schedule to ensure CSC/Customer demand is met. At Batesville Casket,... more |
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| May 15 | Customer Service Technician On-Demand Medical Equipment Service and Delivery | Universal Hospital Services | Chelmsford, MA |
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Services, Inc. (UHS) is the leading provider of medical equipment management ... outcomes. We provide unmatched world-class service, and offer tools and documentation to... more |
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| May 15 | Lead Office Services Associate | Williams LEA | Boston, MA |
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Lea team delivering exceptional customer service at our client locations. ... written communication skills. * Exceptional customer service skills. * Basic computer... more |
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| May 15 | Customer Service Technician - Medical Equipment Service and Delivery | Universal Hospital Services | Chelmsford, MA |
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Services, Inc. (UHS) is the leading provider of medical equipment management ... outcomes. We provide unmatched world-class service, and offer tools and documentation to... more |
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| May 14 | Lead Software Engineer Job | Pearson | Boston, MA |
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Lead Software Engineer Job ID : 2011-8343 # of Positions: 1 Posted Date: 1/12/2012 Job Loc ... you will lead in the following areas: - Lead research and development of proprietary... more |
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| May 14 | Professional Customer Services Rep | Ipswitch | Lexington, MA |
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orders Learn Salesforce.com handle customer service cases. Secondary Responsibilities ... emails from end users Address Customer Service queue calls using Televantage... more |
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| May 13 | ENTRY LEVEL Marketing / Customer Service - IMMEDIATE HIRE | Six10 Marketing | Newton, MA |
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Entry Level Advertising . Marketing . Customer Service - WILL TRAIN - START TODAY WE NEED ... of marketing campaigns and strategies Customer service and client acquisition... more |
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| May 12 | Language Lead - Life Sciences | Lionbridge Technologies | Waltham, MA |
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Lionbridge Technologies, Inc. (Nasdaq: LIOX) is a leading provider of content development, globalization and development and testing services. Lionbridge combines global resources... more |
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| May 11 | Canvassing/Lead Generation Manager | Next Step Living | Boston, MA |
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Job Title: Canvassing/Lead Generation Manager Reports To: VP of Outreach Department: Outre ... weekends canvassing required * May assist Customer Service & Outreach Event Team when... more |
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| May 11 | Representative I Field Service | Sysmex America | Boston, MA |
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customer base. 4. Properly document all service related activities in a timely and ... with regard to quality of products and customer service Promote Sysmex America, Inc. more |
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| May 11 | Best Buy Mobile Lead Sales Consultant - SAS | Best Buy | Braintree, MA |
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contracts and warranties and receiving customer payments, cash and credit card/check ... job responsibilities including customer service and selling. - Supervise Sales... more |
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| May 11 | Customer Relations Specialist | Thermofisher Scientific | Wilmington, MA |
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position will provide front line customer service, order management and sales support ... Three plus years experience in a Customer Service, Order Management or Sales... more |
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| May 10 | Lead Cook | Genesis Healthcare | Brookline, MA |
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Food Service Director and the Assistant Food Service Director. ... dietary staff and center personnel; 9. Puts Customer Service First: Ensures that... more |
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| May 10 | Lead Technical Writer | Tri-power Consulting Services | Danvers, MA |
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***(1) Opening, Immediate Fill - An experienced writer needed to support the Honeywell Utility Solutions team in preparing client proposals and related technical documentation. more |
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| May 10 | Customer Service Manager | Steward Health Care | Dedham, MA |
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improved efficiency and improved customer service Continually reviews material ... Representatives Management of inbound customer service call center Maintains... more |
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| May 10 | Application Networking Services (ANS) Customer Support Engineer | Cisco Systems | Boxborough, MA |
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and networking. --Function as technical lead for large customer accounts with ... minimal supervision --Experienced Customer Service Engineer with demonstrated strong... more |
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| May 09 | Dishwasher/Utility-Lead - Boston Marriott Copley Place (120000VE) | Marriott | Boston, MA |
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Position: Dishwasher/Utility-Lead - Boston Marriott Copley Place Location: Boston, MA, 021 ... Huntington Avenue seeks a Dishwasher/Utility-Lead to join their staff. With more than 300... more |
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| May 08 | Customer Engagement Specialist | Mosaic Sales Solutions | Boston, MA |
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Mosaic Sales Solutions is a full-service marketing agency that delivers successful brand ... * Bilingual (English/Spanish) REQUIRED * Customer service and construction experience pref... more |
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| May 08 | Engineering Team Lead ? Apps Studio | Insperity | Waltham, MA |
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advances in our software platform. You will lead our growing App Studio team to design ... using an Agile process to deliver iterative, customer-driven advances. You will use an... more |
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| May 08 | Starbucks Lead US Air | HMSHost | East Boston, MA |
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assisting associates to maximize sales and customer service through coaching, counseling ... while following all HMSHost customer service and cash handling policies and... more |
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| May 08 | Service Lead Expert Job | JCPenney | Natick, MA |
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Lead Expert Department Supervisors provide customer service through leadership and ... Division(s). Participate in customer service and sales support activities that... more |
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| May 07 | Director, Customer Support | Tripadvisor | Newton, MA |
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is seeking an experienced hands-on customer service professional to join our ... indicators, customer satisfaction, service KPIs, program execution and... more |
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| May 07 | Implementation/Configuration Lead | Ikasystems | Southborough, MA |
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through claims administration and customer service to care and quality management and ... lead will serve as the primary point of customer contact during the implementation... more |
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| May 05 | Baristas and Lead Barista | George Howell Coffee | Newtonville, MA |
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baristas. We are very committed to customer service and so our most important ... demonstrate a foodservice background with a customer service component. A history of... more |
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| May 04 | SSS Focal Plane Lead | Goodrich | Westford, MA |
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For more information, visit http://www.goodrich.com Summary: The SSS Focal Plane Lab Lead ... The position requires the individual to lead multiple projects simultaneously... more |
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| May 04 | Worldwide Customer Trainer | Seahorse Bioscience | Billerica, MA |
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and associated biology. You will lead customer focused training courses in our ... feedback and recommendations regarding customer training needs to Seahorse... more |
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| May 03 | Cloud Management Lead | Appirio | Boston, MA |
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that support a single customer. Strategic Service Monitor monthly SLA Reports Provide ... additional opportunities for enhanced service Analyze break/fix service levels... more |
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| May 02 | Customer Zone Technician II | Frontier Communications | Cambridge, MA |
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inside wire. * Effects repairs and restores service outages. Performs cable pair recovery ... gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. May... more |
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| May 01 | Lead Receiver, Wrentham Outlet | Restoration Hardware | Wrentham, MA |
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This position provides the highest level of internal/external customer service by having i ... customer comments and suggestions regarding service and merchandise. Standards of... more |
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| Apr 30 | Inventory / Product Control Lead | GE | Lynn, MA |
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control, supply sources, customer service reps and other GE organizations as ... opportunities to decrease inventory, improve customer service levels and reduce total... more |
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| Apr 30 | HIE Technical Team Lead with .Net and HL 7 | Computer Sciences Corporation (CSC) | Boston, MA |
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For more than 30 years, CSC has been helping healthcare providers, health plans, government health agencies and life sciences organizations find the right answers. Join our... more |
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| Apr 27 | Digital Deployment Area Lead | Ernst & Young | Boston, MA |
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on the support of strategic pursuits and service delivery through collaboration tools ... to provide high-quality service and monitors service quality Adapts deployment strategies... more |
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| Apr 24 | Customer Service | Kelly Services | Chelmsford, MA |
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Kelly Services is currently hiring for a Customer Service Representative responsible ... for customer service relations and resolving customer service problems in regard to all... more |
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| Apr 21 | IS Lead Engineer | CVS Caremark | Woonsocket, RI |
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training and support to IS Engineers and IS Customer Support teams Requirements: ... Proven experience delivering excellent customer service 7+ years experience working... more |
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| Apr 19 | Director of Services | Lynx | Boston, MA |
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a strategy to provide the best possible service for customers and develop the metrics ... to them. Previous leadership experience in a service and support infrastructure working... more |
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| Apr 18 | Ecommerce Fulfillment & Customer Service Manager - Professional Sports Products | That's My Ticket | Medway, MA |
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responsibilities include daily customer service via phone and email, purchasing ... customers. Preferred experience Customer service via phone and email with experience... more |
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| Apr 17 | Customer Service openings | Kmart | Billerica, MA |
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Merchandise Support Lead: Assist management with the training of associates and provide ... responsibilities such as providing excellent customer service, creating feature displays,... more |
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| Apr 14 | Customer Service Representitive | Noble | Rockland, MA |
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provide a high level of customer service, as defined in the Noble Service ... Service will have priority * 1-2 years customer service and sales experience * Able... more |
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| Apr 13 | PT Sales Lead - Brookside Shops - Chico's | Chico's Retail Services | Acton, MA |
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within fiscal guidelines. 2. Promotes customer service by ensuring associates are ... replenishment. 12. Promotes customer service by ensuring associates are greeting... more |
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| Apr 10 | Visual Lead | L.L.Bean | Dedham, MA |
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- Deliver legendary world-class customer service to support business and ... retail experience - Demonstrated customer service experience in a retail store... more |
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| Apr 05 | BI Data Quality Lead-4226 | Dunkin' Brands | Canton, MA |
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Primary Contributions / Day to Day Accountabilities: * QA and Data Validation Lead on BI/E ... Dunkin' Brands, Inc. is a premier quick service restaurant franchisor with a leading... more |
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| Apr 02 | Customer Service Support | Nesco Resource | Lowell, MA |
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in handling requests and providing customer service, guidance, and semi-complex ... needs, requests, etc. Proactively identify service opportunities to exceed customer... more |
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| Mar 31 | Customer Service Lead | Staples | Boston, MA |
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Customer Service LeadLocation:Boston, MA (Store 63-25 Court Street) Location Details ... location Job Description Job Title:Customer Service Lead Position Summary:Primarily... more |
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| Mar 30 | Manager, Customer Support | Constant Contact | Waltham, MA |
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Customer Support Manager, Customer Support A Customer Support Manager is primarily ... responsible for leading a team of dedicated Customer Support Specialists in a high volume... more |
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| Mar 28 | Customer Service Inspector | Management Recruiters of Woodstock | Boston, MA |
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The company is expanding and seeks to add a customer service warranty inspector to the ... Computer skills Strong customer service skills Ability to move and/or lift... more |
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| Mar 22 | Automation/Performance - Technical Test Lead | Resourcis | Quincy, MA |
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TITLE: Automation/Performance - Technical Test Lead Type: Full-Time Start Date: Immediate ... to negotiate with stakeholders. Customer orientations - Builds relationship... more |
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| Mar 09 | Technical Lead - Core Java | Infinity Search | Boston, MA |
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will yield big wins. Responsibilities:* Lead, own and implement multiple projects.* ... innovative thinking balanced with a strong customer focus. * Experience with high-volume... more |
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| Mar 06 | Lead Sales Associate | Leslie's Poolmart | Saugus, MA |
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experience pertaining to retail, sales, or customer service; * Must be at least 18 years ... delivery of quality product through superior customer service. As a steadily growing... more |
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| Mar 06 | Sr Principal Project Application Engineer - Nuclear (1E Lead Engineer) | Invensys | Foxboro, MA |
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Manager. Assists in transfer of project to Customer Service. This position will ... technical leadership in application and customer acceptance tests. Evaluates project... more |
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| Feb 20 | FanFoto Cart Lead- Boston Red Sox | Sharpshooter Imaging | Boston, MA |
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your outgoing personality, quality customer service and salesmanship will gain ... camera equipment along with photography and customer service training. Photography... more |
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| Feb 07 | Associate Service Technician | Olympus | Chelmsford, MA |
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under the direction of a Supervisor or Lead Service Technician and following the ... duties. * Perform all aspects of customer service to include repair disposition... more |
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| Jan 17 | Customer Care Representative | Gazelle | Boston, MA |
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for providing high quality customer service and sales support to our eBay ... changing workplace. * Direct to consumer Customer service experience, in ecommerce a... more |
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| Dec 29 | Lead Systems Specialist (Construction Project Lead) (P) | Johnson Controls | Boston, MA |
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Lead Systems Specialist (Construction Project Lead) (P) - 073172 Johnson Controls is a ... and operational efficiencies of buildings; lead-acid automotive batteries and advanced... more |
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| Dec 12 | Customer Service Supervisor | Micro Tech Staffing of Merrimack Valley | Boston, MA |
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Customer service supervisor $22hr. Our client is seeking a supervisor for there customer ... prior experience leading a team of customer service reps. Bachelors degree preferred but... more |
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| Nov 29 | Area Supervisor Customer Service | Kohl's | Chelmsford, MA |
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policies and procedures for Point-of-Sale/Customer Service operations Manages Kohls ... orientation and excellence in Customer Service Hands-On classes and maintains... more |
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| Oct 27 | Maintenance Tech. Senior Lead | Genzyme | Framingham, MA |
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Lead Job Responsibilities/Department description: Performs repairs, installations, prevent ... responsive customer support with emphasis on customer satisfaction. Qualifications Basic... more |
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| Oct 25 | Customer Service Supervisor | Bob's Stores | Framingham, MA |
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profitability through excellent customer service driving sales, maintaining overall ... Lead by example and provide excellent customer service, holding all Associates... more |
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| Apr 26 | Senior Customer / Technical Support Specialist (Cloud Software) | Commonwealth Search Group | Boston, MA |
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and oral communication skills, strong customer service experience, and ability to ... the issue : Ability to troubleshoot various customer technical issues using remote access... more |
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